Terms of service

Welcome to Urban Loom Supply. These Terms of Service establish the conditions governing your access to and use of https://www.urbanloomsupply.company/  and your purchase of products through our online store.

By browsing the website, submitting an order, or using our services, you agree to these Terms, together with the applicable policies published on the website.

3.1 Website Operator

The website is operated by:

EGLA INTERNATIONAL, INC. 13226 SW. 146TH ST. Miami, FL 33186 United States

Contact Person: JEREMY ALEXANDER WILSON Email: [email protected]

3.2 Products and Merchandise

Urban Loom Supply offers women's clothing and apparel intended for everyday wear, casual styling, personal wardrobes, and other uses described in individual product listings.

Product listings may include information concerning:

  • Style.

  • Size.

  • Color.

  • Fabric composition.

  • Design.

  • Fit.

  • Care instructions.

  • Available variations.

Customers should carefully review the product details and size information before placing an order.

3.3 Product Appearance and Fit

We make reasonable efforts to present merchandise accurately through descriptions and photographs.

However, the actual appearance of a garment may vary slightly due to:

  • Screen settings.

  • Lighting.

  • Photography conditions.

  • Fabric characteristics.

  • Manufacturing tolerances.

Sizing may also vary by garment style, fabric construction, and design.

Customers should consult available measurements and size charts rather than relying exclusively on their usual size across different brands or styles.

3.4 Product Availability

Product availability may change without notice.

If a product becomes unavailable after an order is submitted, we may contact the customer to discuss an appropriate resolution.

We may limit quantities or decline orders where permitted by law, including where inventory, payment, pricing, or fulfillment issues arise.

3.5 Pricing and Taxes

Prices are displayed on the website in the applicable checkout currency.

Shipping fees, applicable taxes, and other disclosed charges may be added before payment is completed.

If a material pricing or listing error is identified, we may review the affected order and contact the customer regarding available options.

3.6 Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected merchandise.

An automated order confirmation generally confirms receipt of the order but does not necessarily represent final acceptance.

We reserve the right to decline or cancel orders where permitted by applicable law, including circumstances involving:

  • Suspected fraud.

  • Payment authorization failure.

  • Incorrect pricing.

  • Inventory limitations.

  • Incomplete delivery details.

  • Unauthorized promotional use.

  • Technical or fulfillment errors.

If payment has already been collected for a canceled order, an appropriate refund will be arranged.

3.7 Payment Authorization

Customers must provide accurate billing and payment information.

Payment processing may be performed by third-party payment providers.

By submitting an order, you authorize the applicable payment transaction for the amount displayed at checkout.

3.8 Shipping

Our standard shipping terms are:

  • Free shipping on orders of $10.00 or more.

  • A $5.99 shipping charge on orders below $10.00.

Processing and delivery estimates are described in our Shipping Policy.

Delivery estimates are not guaranteed dates unless expressly stated otherwise.

3.9 Returns and Refunds

Returns, exchanges, and refunds are governed by our Return and Refund Policy.

Customers should review the applicable return conditions before using, washing, altering, or otherwise changing the condition of merchandise.

Nothing in these Terms is intended to restrict rights that cannot lawfully be excluded under applicable consumer protection laws.

3.10 Appropriate Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Submit false or misleading information.

  • Interfere with website security.

  • Attempt unauthorized access to website systems.

  • Introduce malicious software.

  • Engage in fraudulent purchasing activity.

  • Infringe intellectual property rights.

  • Disrupt the shopping experience of other users.

We may take reasonable steps to restrict activity that threatens the website, customers, or business operations.

3.11 Promotions and Discount Codes

Promotional codes and special offers may be subject to additional conditions, including expiration dates, minimum purchase amounts, product exclusions, or restrictions on combining offers.

Unless expressly stated otherwise, promotional offers have no cash value and may not be transferred or used for unauthorized commercial purposes.

3.12 Intellectual Property

Website content, including text, product descriptions, photographs, logos, graphics, layout, and design elements, is owned by or licensed to the relevant rights holders.

You may use website content for ordinary personal shopping purposes.

Unauthorized reproduction, distribution, modification, or commercial exploitation is prohibited except as permitted by applicable law.

3.13 Customer Submissions

If you submit reviews, photographs, comments, or other content, you represent that you have the right to provide the material and that it does not violate applicable law or another person's rights.

We may moderate or remove unlawful, infringing, deceptive, or otherwise prohibited content, subject to applicable law.

3.14 Third-Party Services

Our website may rely on third-party providers for payment processing, shipping, hosting, analytics, security, and other services.

Those services may be subject to separate terms and privacy policies.

3.15 Disclaimer of Warranties

To the extent permitted by law, the website and its services are provided on an “as available” basis.

We do not guarantee that the website will operate without interruption, error, or delay at all times.

Nothing in these Terms disclaims an express warranty or statutory consumer right that cannot legally be disclaimed.

3.16 Limitation of Liability

To the maximum extent permitted by applicable law, EGLA INTERNATIONAL, INC. shall not be liable for indirect, incidental, special, or consequential damages arising from website use or product purchases where such limitations are legally enforceable.

Nothing in this section excludes liability for fraud, willful misconduct, or other liability that cannot lawfully be limited or excluded.

3.17 Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless EGLA INTERNATIONAL, INC. and its relevant personnel against claims and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

3.18 Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Disputes shall be brought before a court of competent jurisdiction in Florida, subject to applicable consumer rights and mandatory venue requirements.

3.19 Severability

If any provision is held invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

3.20 Changes to These Terms

We may revise these Terms to reflect changes in our business, website, products, or legal requirements.

The latest version will be published on the website with its effective date.

3.21 Contact

EGLA INTERNATIONAL, INC. 13226 SW. 146TH ST. Miami, FL 33186 United States

Email: [email protected]